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These FAQs can help you learn more about how Acadia Connect® can support you.
As part of your enrollment in Acadia Connect, you’ll be paired with a dedicated Care Coordinator. They are service specialists trained to assist you with accessing and affording your medication. They will work closely with you to understand your unique circumstances so they can provide personalized insurance and prescription support for you or the person you care for.LEARN MORE
When you enroll in our support program, your Care Coordinator can provide personalized financial assistance options based on your insurance type, even if you have no insurance or your insurance doesn’t cover the full cost. We’ll also work with your healthcare provider to navigate insurance and help you start treatment as soon as possible.LEARN MORE
There are several options you may qualify for, depending on the type of insurance coverage you have. If you have commercial insurance that covers your medication with a co-pay or co-insurance, you're eligible to get your prescription for $0, no matter what your income is.*
Most patients who have government insurance, like Medicare or Medicaid, can qualify to receive their prescription for less than $10.
If your insurance doesn't cover the cost of your medication, or if you don't have insurance, you may be able to get your prescription for $0 through the Acadia Connect® Patient Assistance Program. Your Care Coordinator can check to see if you qualify based on your income and other eligibility requirements.
*Acadia Connect patient eligibility and terms and conditions apply.
We can help navigate the prior authorization process, which your insurance company may require to cover the cost of your medication. We can also help you to identify additional support for out-of-pocket costs such as your co-pay.
If you are enrolled in Acadia Connect and your insurance coverage changes, contact your Care Coordinator right away. Having different insurance might impact the amount of your prescription that's covered each month. With your current or new insurance, you may have options to help cover prescription costs.
Enrolling in Acadia Connect is easy. Head to the enrollment page, fill out, and submit our online patient enrollment form. After you submit the form, you can expect a call from your Care Coordinator in the next few days. This may show up as an unknown number, so be sure to check your voicemail.