Please read full Prescribing
for NUPLAZID®, including Boxed WARNING.


answers to
your questions.


These FAQs can help you learn more about how Acadia Connect® can support you.


frequently asked questions.

Expand All

As part of your enrollment in Acadia Connect, you'll be paired with a dedicated Care Coordinator. They will contact you from the following phone number: 1-844-737-2223. Please be sure to answer your phone or check your voicemail if the call is missed. These service specialists are trained to assist you in accessing and affording your medication. They will work closely with you to understand your unique circumstances, providing personalized insurance and prescription support for either yourself or the person you care for.


When you enroll in our support program, your Care Coordinator can provide personalized financial assistance options based on your insurance type, even if you have no insurance or your insurance doesn’t cover the full cost. We’ll also work with your healthcare provider to navigate the insurance process and help you start treatment as soon as possible.


There are several options you may qualify for, depending on the type of insurance coverage you have. If you have commercial insurance that covers your medication with a co-pay or co-insurance, you're eligible to get your prescription for $0, no matter what your income is.*

Most patients who have government insurance, like Medicare or Medicaid, can qualify to receive their prescription for less than $10.

If your insurance doesn't cover the cost of your medication, or if you don't have insurance, you may be able to get your prescription for $0 through the Acadia Connect Patient Assistance Program. Your Care Coordinator can check to see if you qualify based on your income and other eligibility requirements.

*Acadia Connect patient eligibility and terms and conditions apply.


We can help navigate the prior authorization process, which your insurance company may require to cover the cost of your medication. We can also help you to identify additional support for out-of-pocket costs such as your co-pay.


If you are enrolled in Acadia Connect and your insurance coverage changes, contact your Care Coordinator right away at 1-844-737-2223. Having different insurance might impact the amount of your prescription that's covered each month. With your current or new insurance, you may have options to help cover prescription costs.


Enrolling in Acadia Connect is easy. Head to the enrollment page, fill out, and submit our online patient enrollment form. After you submit the form, your Care Coordinator will call you from 1‑844‑737‑2223 within the next few days.


Connect with us at 1-844-737-2223 to confirm your enrollment, available Monday–Friday, 8:00 am to 8:00 pm ET.

Yes, even if you don't have insurance, you may still be eligible to enroll in Acadia Connect, provided you have been prescribed NUPLAZID. Your Care Coordinator can provide information about the Acadia Connect Patient Assistance Program, which may allow you to receive your prescription for $0 based on your income and other eligibility requirements. They will work with you to explore financial assistance options to help make NUPLAZID more affordable for you.


getting started is simple.

Fill out the online form today to enroll in Acadia Connect.

Connect with us:
8:00 am to
8:00 pm ET